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INSIGHTS & ARTICLES

Written from work we actually did — not translated from overseas blogs.

Every article comes from work we did for real clients. Real numbers, real mistakes. You can apply it to your business this week · Sorted into 4 categories that follow how a business grows.

Cover image for the article on splitting a THB 30,000 monthly budget across platforms
Featured article · Marketing

THB 30,000 a month: which platforms should get it?

How to split your budget across funnel stages when you are new to paid ads. Includes a cost-per-lead comparison by platform, and the point where you should stop adding budget.

7 Aug 2026·8 min read·By the Media team
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01 / MARKETING Marketing & Paid Ads Ad platforms, budget planning, ROAS measurement and AI Creative 3 articles 02 / BRANDING Brand & Communication Brand Health Check, awareness, sentiment, NPS and CI 4 articles 03 / SALES Sales & Closing Sales Funnel, lead qualification, chat scripts and follow-up 3 articles 04 / CRM Customer Care & Repeat Business Segmentation, LINE OA, automation and retention 3 articles
01 / MARKETING

Marketing & Paid Ads

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Cover image for the article on reading ROAS correctly before raising your budget
Marketing Read ROAS correctly before you raise the budget A high ROAS does not always mean profit. Count product cost and operating cost too. 6 min read · Not published yet
Cover image for the article on how much AI Creative really cuts production cost
Marketing How much does AI Creative really cut production cost? Which steps AI can handle, which steps still need a person, with an example workflow. 7 min read · Not published yet
Cover image for the article on what to prepare before your first ad campaign
Marketing Your first ad campaign: what to prepare A checklist before you launch, from pixel and audience through to the lead capture page. 5 min read · Not published yet
02 / BRANDING

Brand & Communication

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Cover image for the Positioning Triangle article, the first decision before investing in MarTech
Branding Get this one wrong and no amount of MarTech or AI will stop your budget from draining away The three corners of the Positioning Triangle, plus MarTech tactics you can actually configure. 7 min read ·
Cover image for the article on running a Brand Health Check in one week
Branding Run a Brand Health Check yourself in one week An 8-question survey plus the CRM data you already have is enough to see your brand health. 6 min read · Not published yet
Cover image for the article on what NPS tells you that sales figures do not
Branding What NPS tells you that sales figures do not How to ask, how to score, and how to turn the result into a real plan. 5 min read · Not published yet
Cover image for the article on the Message House, keeping every channel on the same message
Branding Message House: the tool that keeps every channel telling the same story The three-layer structure that gets your sales team and your content team telling the same story. 7 min read · Not published yet
03 / SALES

Sales & Closing

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Cover image for the article on qualifying leads before they reach sales
Sales Qualify leads before they reach your sales team Four qualifying questions and a simple lead score you can use straight away. 6 min read · Not published yet
Cover image for the article on chat scripts that close the sale
Sales Chat scripts that close the sale without pressuring the customer A five-step conversation structure for page admins and LINE OA 5 min read · Not published yet
Cover image for the article on connecting the funnel from ad to appointment
Sales Connect the funnel from the ad to the booked appointment Where customers drop off most, and how to close the gap with automation. 8 min read · Not published yet
04 / CRM

Customer Care & Repeat Business

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Cover image for the article on segmenting LINE OA customers in a way that works
CRM Segmenting LINE OA customers in a way that actually works Start with three basic segments, then expand by buying behaviour. 6 min read · Not published yet
Cover image for the article on broadcast frequency before people block you
CRM How often can you broadcast before people block you The right frequency for each type of business, and how to test before you send to the whole list. 5 min read · Not published yet
Cover image for the article on how far an AI agent can take customer care
CRM How far can an AI agent take customer care? The work you can hand to AI, and the moment a person should take over. 7 min read · Not published yet

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